Privacy Policy

Privacy Policy:

Infinity Plumbing Services (“Infinity Plumbing Services”) operates InfinityPlumbingServices.com and may operate other websites. It is Infinity Plumbing’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors

Like most website operators, Infinity Plumbing Services collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Infinity Plumbing’s purpose in collecting non-personally identifying information is to better understand how Infinity Plumbing’s visitors use its website. From time to time, Infinity Plumbing Services may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Infinity Plumbing Services also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on InfinityPlumbingServices.com blogs/sites. Infinity Plumbing Services only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information

Certain visitors to Infinity Plumbing’s websites choose to interact with Infinity Plumbing Services in ways that require Infinity Plumbing Services to gather personally-identifying information. The amount and type of information that Infinity Plumbing Services gathers depends on the nature of the interaction. For example, we ask visitors who sign up at InfinityPlumbingServices.com to provide a username and email address. Those who engage in transactions with Infinity Plumbing Services are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Infinity Plumbing Services collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Infinity Plumbing Services. Infinity Plumbing Services does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics

Infinity Plumbing Services may collect statistics about the behavior of visitors to its websites. Infinity Plumbing Services may display this information publicly or provide it to others. However, Infinity Plumbing Services does not disclose personally-identifying information other than as described below.

Protection of Certain Personally-Identifying Information

Infinity Plumbing Services discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Infinity Plumbing’s behalf or to provide services available at Infinity Plumbing’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Infinity Plumbing’s websites, you consent to the transfer of such information to them. Infinity Plumbing Services will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Infinity Plumbing Services discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Infinity Plumbing Services believes in good faith that disclosure is reasonably necessary to protect the property or rights of Infinity Plumbing Services, third parties or the public at large. If you are a registered user of an Infinity Plumbing Services website and have supplied your email address, Infinity Plumbing Services may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Infinity Plumbing Services and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Infinity Plumbing Services takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Cookies

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Infinity Plumbing Services uses cookies to help Infinity Plumbing Services identify and track visitors, their usage of Infinity Plumbing Services website, and their website access preferences. Infinity Plumbing Services visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Infinity Plumbing’s websites, with the drawback that certain features of Infinity Plumbing’s websites may not function properly without the aid of cookies.

Business Transfers

If Infinity Plumbing Services, or substantially all of its assets, were acquired, or in the unlikely event that Infinity Plumbing Services goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Infinity Plumbing Services may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Infinity Plumbing Services and does not cover the use of cookies by any advertisers.

Privacy Policy Changes

Although most changes are likely to be minor, Infinity Plumbing Services may change its Privacy Policy from time to time, and in Infinity Plumbing’s sole discretion. Infinity Plumbing Services encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a InfinityPlumbingServices.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Important Notice Regarding Text Messaging Data

Infinity Plumbing Services DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, physical address
  • Payment information when you make a purchase or request a quote
  • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests
  • Appointment details and preferences
  • Service history and feedback

2. How We Use Your Information

We use collected data for:

  • Providing and improving our services
  • Processing transactions and payments
  • Communicating with you about your inquiries, appointments, and promotions
  • Enhancing website functionality and user experience
  • Ensuring security and fraud prevention
  • Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in
  • We maintain timestamped records of all opt-in actions
  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying “STOP”
  • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
  • All opt-out requests are processed within 24 hours

Messages Frequency & Content:

  • Message frequency varies based on your interactions with our business
  • Messages will be directly related to the services you have requested
  • We do not send promotional content without specific consent

Help & Support:

  • Reply “HELP” for assistance or contact us at 918-258-1818
  • Customer support is available during regular business hours

Carrier Information:

  • Standard message and data rates may apply
  • Carriers are not liable for delayed or undelivered messages
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

Your SMS Opt-in data and consent records are never shared with third parties.

  • Service providers who facilitate the delivery of our text messages
  • Legal requirements (court orders, etc.)

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

  • Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
  • SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
  • All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

  • If required by law, legal process, or to protect our rights
  • In response to valid law enforcement requests or court orders

Business Transfers:

  • In case of mergers, acquisitions, or sale of assets
  • In such cases, your data remains protected under the terms of this policy

5. Data Security

We implement and maintain reasonable security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Secure access controls and authentication mechanisms
  • Regular security assessments and updates
  • Employee training on data protection
  • Breach notification protocols in accordance with applicable laws
  • Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze site traffic and user behavior
  • Remember your preferences
  • Improve website functionality and user experience
  • Measure the effectiveness of our services

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing emails by clicking “unsubscribe” in our emails
  • Opt-out of SMS messages by replying “STOP”
  • Request information on how we process your data
  • Withdraw consent at any time for future communications
  • Lodge a complaint with a supervisory authority if you believe your rights have been violated

To exercise these rights, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy applies only to information collected by Infinity Plumbing Services.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, contact us at

Infinity Plumbing Services

Phone: 918-258-1818

Website: InfinityPlumbingServices.com

By using our website and services, you consent to this Privacy Policy.

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