Infinity Plumbing Services is the plumbing service Broken Arrow homeowners book when they want a licensed tech who shows up on time, a clear price before the work starts, and a fix that holds. We’re family-owned, we’ve served the Tulsa area for more than 8 years, we’re licensed in Oklahoma, and we’re rated 4.8 stars across 260-plus reviews. Call 918-258-1818 to get on the schedule.
Plenty of shops can turn a wrench. What separates one plumbing service from the next is how the whole visit goes: whether they call ahead, whether the price on paper matches the price you pay, and whether the repair actually solves the problem. Here’s how a service call runs when you book us in Broken Arrow.
A service call with us follows the same steps every time, whether it’s a leaky faucet or a water heater on its last legs:
1. You book, and we confirm. Call 918-258-1818 or book online through Housecall Pro. You get a real arrival window, not a vague all-day promise. 2. The tech calls ahead. Before we pull up, you get a heads-up so you’re not stuck watching the driveway. 3. We diagnose on site. A licensed plumber looks at the actual problem, not a description over the phone, and finds the real cause instead of treating the symptom. 4. You get an upfront written quote. Before any work starts, you see the price in writing and approve it. Nothing happens until you say go. 5. We do the work. Common parts ride on the truck, so a lot of jobs get done in the same visit. 6. We test and clean up. We confirm the fix holds, walk you through what we did, and leave the space the way we found it.
No mystery, no meter running in the background, no surprise total at the end. You know what’s happening at each step.
Waiting on a plumber who gives you a four-hour window and then blows past it is one of the most common complaints homeowners have, and it’s an easy one to fix. When you book with us, you get a specific arrival window and a call from the tech before they head over.
Our shop is at 12254 E. 60th St. in east Tulsa, which sits close to Broken Arrow off the Broken Arrow Expressway and the Creek Turnpike. That location keeps our drive times to Broken Arrow short, so same-day service is realistic for standard calls rather than a line we say to get off the phone. If something changes on our end, you hear about it from us, not the other way around.
That reliability is a bigger deal than it sounds. Broken Arrow is full of commuter families splitting time between work in Tulsa and a full house at home, and a plumber who eats a whole afternoon costs you more than the repair does. We build the schedule around real arrival windows so you can plan the rest of your day, keep the appointment you can’t move, and still get the plumbing handled.
A service call can cover almost anything in the house that carries water or gas:
For the full picture of what we do across the city, the Broken Arrow plumber hub lays it out.
The cheapest plumbing repair is the one you never need. A little upkeep goes a long way, especially in Broken Arrow’s older neighborhoods where the lines have decades on them:
When we’re out for a service call, we’ll flag anything that looks like it’s headed for trouble, so you can decide on your timeline instead of getting caught by a failure. We tell you the smaller fix when it’s the right one, and only point you to the bigger job when it’s genuinely needed.
A handful of issues come up again and again across the city, and the pattern often tracks with the age of the house:
Catching these on a normal service call costs a lot less than meeting them as an after-hours emergency, which is the whole point of booking before a small problem turns into a big one.
Broken Arrow is the largest suburb in the Tulsa metro and the fourth largest city in Oklahoma, split across Tulsa County and Wagoner County, with a mix of established neighborhoods and newer subdivisions full of commuter families. We work all of it, and homeowners keep booking us for the same reasons:
It depends on the work, and a firm price over the phone without seeing the problem is a guess. A running toilet and a slab leak are not the same job. What stays the same is our pricing method: the tech diagnoses on site, gives you an upfront written quote, and you approve it before anything starts. If the job turns out to be bigger than it looked, we stop and re-quote instead of running up a surprise. Larger jobs qualify for financing so the cost can spread out over time.
We cover Broken Arrow along with Tulsa, Bixby, Jenks, Owasso, and Sand Springs. If you’re right on the edge of that area, call and we’ll tell you straight whether we can reach you. Book online any time, use our contact page to get in touch, or see the full list on our Tulsa plumbing hub.
A licensed tech calls ahead, arrives in the window you were given, diagnoses the problem on site, and hands you an upfront written quote. Work begins only after you approve the price. We test the repair and walk you through it before we leave.
Always. You see the price in writing and approve it first. If the job turns out bigger once we’re into it, we stop and re-quote rather than surprising you at the end.
Yes. Book online through Housecall Pro or call 918-258-1818 to talk to a person. Either way you get a real arrival window and a call from the tech before they head over.
Both. We handle repairs and we’ll flag upkeep worth doing, like a water heater flush or a camera inspection on a line that keeps backing up, so you can plan ahead instead of getting caught by a failure.
Same-day service is the norm for standard calls, helped by our shop’s location in east Tulsa near Broken Arrow. For emergencies, we run 24/7.
Yes, on larger jobs like a water heater replacement or a repipe. Ask when you book and we’ll walk you through the options.
Ready to get it fixed right? Call us or book online, and a licensed tech will be out on your schedule with a price you approve before the work starts.
Infinity Plumbing Services
12254 E. 60th St., Tulsa, OK 74146
918-258-1818 · 24/7 Emergency Service
