Short version: the best plumbing companies Tulsa has are licensed and insured, show real reviews with names, quote in writing before they start, answer the phone 24/7, and stand behind the work with a warranty. Check those five things and you’ll weed out most of the risky choices fast. Infinity Plumbing Services meets all five, and if you’d rather just talk to a person, call 918-258-1818 or Book Online.
Hiring the wrong plumber costs more than the repair. This page is the checklist we’d hand a friend who asked how to choose, written straight, with the red flags spelled out. Read it, use it on anyone you’re considering, and hold us to the same standard.
Five things separate a company you’ll call again from one you’ll regret. Run every candidate through this list.
If a company clears all five, you’re most of the way to a safe choice.
Some warning signs show up before the truck ever arrives. Walk away, or at least slow down, if you see these.
None of these guarantees a bad experience on their own, but two or three together is a pattern worth trusting.
Keep it simple. Four questions tell you almost everything:
1. Are you licensed and insured in Oklahoma, and what’s your license number? 2. Will I get a written quote before any work starts? 3. Do you offer real 24/7 emergency service, or just a voicemail after hours? 4. What warranty comes with the work?
How a company answers matters as much as the answers themselves. Clear, quick, and specific is a good sign. Dodgy or annoyed is a good reason to keep looking.
Price matters, but the lowest number isn’t automatically the best deal. A rock-bottom quote sometimes means cut corners, cheaper parts, or add-ons that appear later. Compare quotes on the same scope: are they fixing the cause or just the symptom, what parts are they using, and is the price in writing?
We won’t post fake numbers here, because an honest price depends on the actual job. What a trustworthy company will always do is put the quote in writing before starting, explain what’s driving it, and hold to it. Infinity does exactly that, and when a repair is large enough that paying over time helps, financing is available. Compare the written quotes, not the phone estimates.
Reviews are the closest thing you have to asking every past customer at once. Read them for patterns, not one-offs. A single bad review among hundreds of good ones is normal. A repeated complaint, missed appointments, surprise charges, sloppy work, is the signal.
Look at three things: how many reviews there are, how recent they are, and what people actually say. A company with a high rating across a large, recent, detailed review base has earned it the hard way. Infinity sits at 4.8 stars across more than 260 Google reviews, and we also carry an Expertise.com award badge for Tulsa plumbing, which is a third-party checking the same boxes you are.
We wrote the checklist because we’re comfortable being held to it.
We also fix the cause instead of the symptom, which is what keeps you from calling three companies for the same problem. For the full range of what we handle, see our Tulsa plumber hub, or jump straight to common jobs like plumbing repair in Tulsa.
Time in business isn’t everything, but it tells you something real. A company that has lasted years in one metro has survived on repeat customers and word of mouth, which is hard to fake. It also means they’ve seen the range of problems local homes throw at them and aren’t learning on your dime. Newer companies can be excellent, but they don’t have the track record yet, so lean harder on the license, insurance, and review checks when the history is short.
Infinity has served the Tulsa area for more than 8 years, and the 260+ reviews behind our 4.8-star average built up over that time, one job at a time. Ask any company how long they’ve worked in your area and whether they can point to reviews that go back a while. Longevity plus a steady stream of recent, detailed reviews is a strong sign you’re dealing with people who plan to be around next year too.
Ask the company directly for its Oklahoma license number, which a legitimate business shares without hesitation. You can also confirm licensing through the state. If a company won’t provide a number, treat that as your answer.
They’re useful when you read them right. Look at the number of reviews, how recent they are, and whether the comments describe real jobs. Patterns across many reviews are far more telling than any single rating.
Not blindly. The lowest price can mean cheaper parts, cut corners, or charges that appear later. Compare quotes on the same scope of work, and give weight to a written quote you approve before the job starts.
A licensed plumber has met Oklahoma’s requirements to do plumbing work and is accountable to them, and a licensed company carries insurance for the work. A handyman may be fine for small tasks but usually isn’t licensed for plumbing or gas, which matters if something goes wrong.
The ones prepared for emergencies do, with a real person answering rather than a voicemail. Infinity runs genuine 24/7 emergency service. Call 918-258-1818 any hour.
Yes on all three. We’re licensed in Oklahoma for plumbing and gas, insured, family-owned, and rated 4.8 stars across 260+ Google reviews, with an Expertise.com award badge for Tulsa plumbing.
Hold every plumbing company you consider to the same five standards. We think we come out well. Call and put us to the test.
Infinity Plumbing Services
12254 E. 60th St., Tulsa, OK 74146
918-258-1818 · 24/7 Emergency Service
